Terms of use

Terms of Use LTC Language Training Center GmbH - LTC Online Academy

LTC Online Academy is offered by LTC Language Training Center GmbH at , hereinafter referred to as LTC Online Academy.

Suppliers and contract partners:

LTC Language Training Center GmbH

ABC-Strasse 21

20354 Hamburg

Management: Claudia Deutschmann, Jürgen Deutschmann

Commercial register: HRB 65000, local court Hamburg

Phone: +49 (0) 40 351053-30

e-mail: info(at)ltc-online.de

Sales tax identification number: DE 193320789

§ 1 Scope, definitions

Thank you for visiting our website and your interest in the services of LTC Language Training Center GmbH / LTC Online Academy, hereinafter referred to as "Provider". The following terms of use apply to all services offered on https://www.ltc.eurekos.com.

Via this platform, the e-learning courses offered by the provider - hereinafter referred to as "courses" - and other services and service packages can be used. All services as well as the use of online offers are directed exclusively at companies, private educational groups and public educational institutions (hereinafter referred to as "Contractual Partners") and their nominated employees (hereinafter referred to as "Users"). These Terms of Use govern access and modalities (technical requirements, obligations of the user, availability, etc.) in connection with the use of the LTC Online Academy service by the contractual partner/user.


§ 2 Registration

Registration on the LTC Online Academy is only permitted for employees of contractual partners who have concluded a framework agreement with LTC Language Training Center GmbH and with whom a tender procedure for the use of the platform has been agreed. By registering, the user agrees to these Terms of Use in full by logging in. For login, LTC requires the professional email address for the purpose of unambiguous identification of the user. Alternative procedures (SSO) are possible.

By registering the user account with LTC Online Academy, the user will be able to access the learning and information resources assigned to his profile, optionally participate in e-training / classroom training and manage his personal data. LTC Online Academy is entitled to change the functionality of the user account with LTC Online Academy at any time without giving reasons.

. The information on the processing of the user's personal data is listed in the data protection information https://www.ltc-online.de/datenschutzhinweise. If there are specific agreements with the contractual partner, these can also be viewed via the user's personal dashboard.

§ 3 Access to the courses

The user name and password may only be used by the user to whom they are assigned. The access data are not transferable. To prevent misuse, the user must keep the password secret and ensure that it is not made available to third parties at any time. The user is solely responsible for keeping the password confidential. The user is responsible for all declarations of intent and legal acts performed using his password. In case of misuse, the provider is entitled to block access.

The user is obliged to indemnify LTC Training Center GmbH/LTC Online Academy from any liability towards third parties or to pay compensation for any damage resulting from the use or misuse of the password. The user is obliged to inform the LTC Online Academy immediately of any unauthorized use or suspicion.

Access to the courses and platforms is password-protected by means of remote data transmission using the access data assigned to the user.

§ 4 Scope of services

The contents accessible to the contractual partner within the scope of a course are defined in the product description, from which the agreed quality of the course also results. The scope of further services is defined in the agreement between the provider and the contractual partner. The services of the provider are available seven days a week, 24 hours a day, whereby an availability of 98% is possible calculated for the calendar year. The availability is calculated according to the formula: availability = (total time - total downtime) / total time.

The provider is entitled to change, restrict or exchange the contents of the courses as well as to modify modules with regard to their contents, in particular to reduce or expand them appropriately. Statements and explanations about the courses and other services of the provider in advertising materials as well as on the website of the provider and in the documentation are to be understood exclusively as a description of the quality and not as a guarantee or assurance of a property.

§ 5 Requirements of use

In order to use the offer, it is necessary that you have Internet access (DSL, G4/LTE or comparable) and an Internet-capable terminal device. It is your sole responsibility to create these conditions. It is your sole responsibility to provide a suitable hardware and operating system environment for the use of the web services at your own expense. Since currently not all common browser types (Edge, Firefox, Chrome) can always be supported in all versions or the browsers themselves have limitations, the provider reserves the right to name alternative browser types or versions. Upon request, the Provider shall inform the contractual partner of the browser to be used in each case. In the event of further development of the software platforms and other technical components of the system by the Provider, it shall be incumbent upon the contractual partner, after being informed by the Provider, to independently take the necessary adaptation measures for the software and hardware used by the User.

§ 6 Rights of use and restrictions of use

Within the framework of the user contract and the following provisions, the contractual partner shall receive the simple right to participate in the ordered course and optionally extended use of the learning platform, which is limited to the duration of the user contract and is not transferable to third parties. (Prerequisite is a corresponding written agreement between the contractual partner and the provider).

The right to participate during the term of the contract includes access to the course covered by the contract and the right to retrieve and store learning content on a data processing device (computer/mobile terminal) belonging to the contractual partner or a third party, exclusively for own learning purposes.

Participation is limited to the user. The retrieved documents may only be used by the user for his own use during the period of use.

Any commercial distribution, in particular the sale, rental, leasing or lending of courses, their contents or documents offered via the learning platform is prohibited.

It is not permitted to collect, reproduce, copy onto other data carriers or make available in any other way elements of the computer programs belonging to the courses or content published on the platform for use by unauthorized third parties. The User undertakes not to violate copyrights when using the web services and their contents and to observe all applicable laws.

Irrespective of the copyright protection, all users agree that personally created and published materials may be used for course purposes.

The period of use of the offered service is based on the service description or the individual agreement.

The dissemination of racist, sexist, degrading, humiliating content that violates religious views via the platforms offered by the provider is expressly prohibited. Misuse can lead to exclusion. Further legal steps are reserved. The reference in forums and documents for commercial use is not permitted. Corresponding contributions will be deleted.

When using the LTC Online Academy, the user is obliged to observe all applicable laws and other legal provisions of the Federal Republic of Germany. He/she is prohibited from transferring data or content that violates legal provisions or infringes third-party intellectual property rights or copyrights or other rights of third parties to the host systems/servers of the LTC Online Academy.

The contractual partner is prohibited from using devices, programs or other means that serve to circumvent or overcome the technical measures of the provider. In the event of a violation by the contractual partner, the provider is entitled to block access to courses immediately and, if necessary, to terminate the contract in consultation with the contractual partner. Further rights and claims, in particular claims for damages, remain unaffected.

Users bear the risk for losses after downloading digital content, including losses due to computer or hard disk failure.

Users may not use any software or other techniques or procedures in connection with the use of the LTC Online Academy that may impair the operation, security or availability of the services and its platform.

The Provider is entitled to take technical measures to prevent use beyond the contractually permissible scope, in particular to install appropriate access barriers.

§ 7 Warranty and liability

Unless otherwise regulated below, we shall be liable for material defects and defects of title in accordance with the applicable statutory provisions, in particular §§ 434 ff. BGB. In relation to entrepreneurs, the warranty period for goods delivered by the supplier is twelve months. The period of limitation begins with the delivery of the goods.

We shall only be liable for slight negligence if essential obligations, i.e. obligations whose fulfilment is essential for the proper execution of the contract and on whose compliance the users regularly rely and may rely, are violated. In the event of a breach of such obligations, our liability is limited to such damages that must typically be expected to occur within the scope of the respective contract. Otherwise, liability for slight negligence is excluded. The aforementioned limitations of liability do not apply to damages resulting from the breach of a guarantee or from culpable injury to life, body or health, in the case of intent or gross negligence, as well as mandatory legal liability for product defects. The liability of the organs, employees and vicarious agents of the provider is excluded to the same extent as the liability of the provider.

For the permanent electronic availability of the electronic products, the provider does not assume any warranty or liability, as restrictions may occur due to technical requirements. Disruptions in the quality of access to the Internet and data traffic on the Internet due to force majeure and due to events for which the Provider is not responsible and which make his services significantly more difficult or impossible, do not lead to a claim for damages due to the unavailability.

§ 10 Final provisions

The provider reserves the right to adapt these terms of use for future business at any time. The current terms of use at the time of the conclusion of the contract shall apply. In the event of changes, old versions will be made available in the appendix.

The contractual partner is not entitled to transfer rights and obligations from the contractual relationship existing between the parties to third parties without the prior written consent of the Provider.

The invalidity of individual provisions shall not affect the validity of the remaining provisions. The contracting parties undertake to replace ineffective provisions with new ones that come as close as possible to the economic purpose of the contract. For the legal relations between the provider and the contractual partner, the law of the Federal Republic of Germany applies exclusively. The applicability of the United Nations Convention of 11 April 1980 on Contracts for the International Sale of Goods ("Vienna Sales Convention"; CISG) is explicitly excluded. Place of jurisdiction is Hamburg.